Refund policy

[Arsa by ad] – Return and Refund Policy

Hum apne customers ki satisfaction ko ahmiyat dete hain. Agar aap apni purchase se mutmain nahi hain, to neeche di gayi policy ke mutabiq return ya refund ki darkhwast kar sakte hain.

1. Return Eligibility
Product return karne ke liye neeche di gayi shartein poori honi zaroori hain:

• Item delivery ki tareekh se [7/14] din ke andar return kiya jaye
• Product istemal na kiya gaya ho, damage na ho aur original packaging mein ho
• Original receipt ya order confirmation zaroori hai

2. Non-Returnable Items
Neeche di gayi cheezein return nahi ki ja sakti:

• Sale ya clearance items
• Personal use/hygiene se mutaliq products
• Custom ya made-to-order items

3. Return Process
Return shuru karne ke liye:

• Humein [Email ; arsalansadiq822@gmail.com/WhatsApp number 03198327579] par contact karein order number ke sath
• Hamari team aap ko return ki tasdeeq aur further instructions bhejegi
• Product ko mehfooz packaging mein wapas bheja jaye

4. Refund Process

• Return item receive hone aur inspect hone ke baad refund process kiya jayega
• Refund original payment method mein [5–10 working days] ke andar credit hoga
• Cash on Delivery orders ke liye refund bank transfer ya store credit ke zariye kiya jayega
• Shipping charges refundable nahi hain, jab tak product humari taraf se defective ya ghalat na bheja gaya ho

5. Exchange Policy
Agar aap ne ghalat size ya color receive kiya hai, to hum exchange ki sahoolat faraham karte hain, availability ke tabe.

6. Damaged or Defective Items
Agar aap ko koi damaged ya defective item milta hai, to delivery ke [48 ghante] ke andar humein tasveer ke sath rabta karein taake foran replacement ya refund ka intezam kiya ja sake.

7. Contact Information
Kisi bhi sawal ke liye humse rabta karein:
Email: [arsalansadiq822@gmail,com]
WhatsApp: [03198327579]